Trust & Safety
Trust & Safety Center
My Cash AI is used by teenagers and first-time earners, so we hold ourselves to plain, honest rules about money claims, your data, your payment and your age. This page explains all four in one place — written by us, the people who run the app.
How we talk about money
Every number in this app is a potential range, never a promise. If you ever see wording that sounds like a guarantee, treat it as a bug and tell us.
- We always say “potential earnings” or “potential profit”. We never say you will make a specific amount, and we never publish income guarantees.
- Ranges (for example “$150–$600 a month”) are realistic estimates for that type of work based on what similar beginners charge. Your actual result depends on your effort, your costs, your local market, your pricing and how consistent you are.
- Estimates are shown before costs unless stated. Supplies, ads, platform fees, shipping and refunds all come out of your revenue.
- Our recommendations come from a curated database of proven, simple work — services and selling you can understand end to end. We do not tell you to trade crypto, copy other traders, trade forex, pick stocks, build an investment portfolio, or bet on anything.
- Nothing in My Cash AI is financial, investment, legal or tax advice. Advanced business models (like dropshipping) are shown with their real risks attached, and only when your budget, time and experience support them.
- AI can be wrong. Sanity-check prices, suppliers and platform rules yourself before you spend money or promise anything to a customer.
Your data and privacy
We collect the minimum needed to personalise your plan, and we do not sell your personal information.
- What we store: your email, the profile answers you type (age, budget, time available, interests, goal, experience), the plans, notes, tasks and income entries you save, and basic technical data used to keep the service running and stop abuse.
- Card details: handled entirely by Stripe. We never see or store your card number. We only receive a payment confirmation and a customer reference.
- Your own data only: accounts are protected by row-level security, so your plans and notes can only be read by your logged-in account.
- AI processing: the answers you submit are sent to our AI provider to generate your plan. Don’t paste passwords, bank details, ID documents or anyone else’s personal information into the AI.
- Your controls: you can edit your profile answers, delete saved plans and notes, and ask us to delete your account and data entirely by emailing support@mycashai.app.
- Full detail — including processors, retention and your rights — is in our Privacy Policy.
Refunds, billing and cancelling
You can cancel any time from inside the app, and if the product isn’t what you expected we’d rather refund you than keep your money.
- Pricing: Premium is $6.99 AUD per month or $49.99 AUD per year. The free plan stays free — no card needed.
- Cancel any time: open Subscription in the app. Cancelling stops future billing and you keep Premium until the end of the period you already paid for. We show your exact access-until date and remind you before it ends.
- Refund window: email us within 14 days of a charge and we’ll refund it, no interrogation. Refunds go back to the original payment method via Stripe and usually land within 5–10 business days.
- Accidental or duplicate charges, or a charge made by a minor without the cardholder’s permission, are refunded in full whenever we can verify them — just contact us.
- Switching plans: monthly ↔ yearly changes show the effective date and any prorated amount before you confirm. Every invoice and receipt is downloadable from your Subscription page.
- Because Premium is a digital service you get access to immediately, refunds outside the window are at our discretion — but ask anyway, we read every email: support@mycashai.app.
Age-appropriate signup and payment
Most of our users are teenagers. Here’s exactly who can sign up, who should be paying, and what we filter out because of your age.
- Signing up: you need to be at least 13. If you’re under 18, get a parent or guardian’s permission before you create an account — and definitely before you spend any money.
- Paying: only use a card you’re allowed to use. If you’re under 18, a parent or guardian should make the payment or approve it. Never enter someone else’s card without asking them first.
- What your age changes in the app: every recommendation has a minimum age, and anything above your age is filtered out before you see it. Age-restricted, gambling, alcohol, vape and adult categories are excluded entirely.
- Getting paid safely as a minor: use a parent-linked account or an approved youth account. Plans for under-18s flag when you’ll need adult help for a bank account, payment processor, supplier account or platform that has its own age rules — platforms like Stripe, PayPal, TikTok Shop and most marketplaces require you to be 18.
- Real-world safety: for local work (mowing, cleaning, car washing, pet care, review cards) tell an adult where you’re going, meet customers in public or with an adult present, don’t enter strangers’ homes alone, take payment digitally where possible, and never share your home address publicly.
- Legal bits: tax, business registration, licences and insurance vary by country and state. If a hustle needs any of these, we say so — but check your local rules with an adult.
- Parents or guardians who want an account removed or a charge reversed can email support@mycashai.app and we’ll action it.
Report something or ask us anything
Misleading wording, a suggestion that felt unsafe or age-inappropriate, a billing problem, or a privacy request — email support@mycashai.app. We aim to reply within 2 business days.
This page is written and maintained by the My Cash AI team. Last updated: 30 August 2026.